Privacy policy

PRIVACY NOTICE

The success of every company is influenced by various factors, among the most fundamental of which is certainly the company's effort to provide services and goods in the area of its operation in the highest possible quality, in order to achieve the maximum possible level of satisfaction on the part of the customer.

The company SVK media s.r.o. about. attaches great importance to the processing of personal data in accordance with the applicable legislation and raises its compliance in the subject area to the level of basic principles and principles of its management.

Considering the above, it is clear that your privacy is extremely important to us. We have developed this Notice on the protection of personal data to provide you with detailed information about how your personal data is used on the website www.svkmedia.com for the purpose of providing information, as well as for the purpose of ensuring sustainable improvement and quality management of our services with in order to provide you with a comprehensive service every time you communicate with us in the digital online world.

 

GENERAL PROVISIONS

In order to be able to ensure the efficient functioning of our services and thus to be able to supply you with goods and provide related services, we need to know and further process your personal data. This Notice is prepared in accordance with European legislation (in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016) as well as in accordance with national legislation (in particular Act No. 18/2018 Coll.) on personal data protection. It provides comprehensive information about how the Company, as an operator, processes or collects, protects, stores, uses, shares and deletes your personal data. In addition to the above, we hereby further provide you with information regarding your legal claims, as well as how you can effectively assert your right in the subject area.

 

PROCESSOR OF PERSONAL DATA

When visiting www.svkmedia.com, you have the option to fill in the contact form for the company SVK media s. r. about. , which is the operator of this website and which will process your personal data as the operator.

Business name: SVK media s.r.o.
Address: Zadunajská cesta 3999/16, 851 01 Bratislava, Slovenská republika
Business ID: 46083430
E-mail: info@svkmedia.sk
Phone nr.: +421 904 177 561

registered in the commercial register of the Bratislava I District Court, section: Sro, insert number: 71544/B

(hereinafter referred to as the "Company")

Please note that the Company reserves the right to change these contact details at any time. Current contact information can always be found in the section NOTICE ON THE PROTECTION OF PERSONAL DATA on the website www.svkmedia.com

 

DEFINITION AND SCOPE OF PERSONAL DATA WE COLLECT ABOUT YOU

  • Identity information - it is information related to the identification of your person, primarily as a contracting party - it mainly concerns the following data: name, surname, date of birth, residential address.

  • Contact data - this is information that we use mainly to inform you about new products, promotions as well as to be able to share our promotional materials with you - this is mainly the following data: email address and your phone number.

We always only process accurate personal data and always only for a predetermined purpose.

 

DEFINITION OF PURPOSE, LEGAL BASIS AND PERIOD OF PROCESSING

  • CUSTOMER SERVICE - If you contact us through our contact form published on our website, by phone or in another way, we will keep the data provided by you until your request is processed, or for the time necessary to exercise our legal claims. The processing of your data for this purpose is carried out on the legal basis of the Company's legitimate interests in ensuring a full-fledged and high-quality approach to the customer aimed at his satisfaction.

  • MARKETING COMMUNICATION - We also use your personal data for the purpose of sending news about our services and other business announcements related to our services. We will send you news and similar business announcements to the contact information you provided.

The processing in question takes place on the legal basis of your consent, which is voluntary, can be revoked at any time and which you can voluntarily give us while browsing our website. You can withdraw your consent to the processing of personal data for marketing purposes at any time by sending a simple request to the address of the personal data protection coordinator indicated in this notice. We process the data for this purpose for the period of validity of the consent, i.e. until you withdraw your consent. If you withdraw your consent to the subject processing, we will stop processing your personal data for marketing purposes with immediate effect.

If such processing is carried out on the basis of our legitimate interest in increasing sales efficiency, we will process your data for this purpose for a period of 24 months or until you express your disagreement or objection to such processing - in which case the processing will cease immediately.

 

SHARING AND TRANSFER OF PERSONAL DATA

We may share personal data that we process in the above manner with third parties that provide certain services related to the support of our services. This is primarily about the provision of software tools, administrative support, etc.

These entities are mainly in the position of third parties or intermediaries in the processing of personal data.

We may share your personal data in particular:

Partners ensuring support and efficient provision of our services

  • suppliers of our IT systems and related services, as well as cloud solution providers who are acting as intermediaries, may have access to part of your personal data,

external auditors, tax advisors, legal representatives may exceptionally have access to some of your personal data, if this is necessary for the collection or accounting of receivables, the protection of our legitimate interests or the interests of the insurance company in the event of settlement of insurance claims.

State authorities

  • if, in the exercise of their powers, public authorities contact us with a request to provide information that may include your personal data, we will be obliged by law or other legal acts to make your personal data available to the extent necessary.
     

In the event that any form of processing of your personal data is carried out by another entity on behalf of the Company, the Company guarantees at least the same level of processing protection as stipulated in this Notice. The company will conclude a contract on the processing of personal data with an intermediary only if the latter has taken sufficient technical and organizational measures so that the processing meets the requirements of applicable legal regulations and takes place in accordance with this Notice, i.e. to guarantee the protection of your rights.

 

YOUR RIGHTS AS A DATA DATA PERSON

In accordance with applicable legal regulations, you as a data subject have the right to request information about the methods of processing your personal data, about the methods of handling this data, as well as the other rights listed below. Your request will be processed immediately after its proper delivery to the Company or to the designated Personal Data Protection Coordinator. In some cases where we are legally required to process your data in the way we do, we must refuse to comply with your request, but in such cases we will give you our reasons.

RIGHT OF ACCESS TO PERSONAL DATA - you have the right to request access to your personal data. This includes in particular the following information:

  • processing purposes - why we have your personal data;

  • categories of personal data - what categories of data we have;

  • what we do with your personal data;

  • who has access to your personal data (and where it is located)

  • where your personal data may be transferred;

  • how long we keep your personal data;

  • if you have not provided your personal information directly to us, how we obtained it;

  • regarding your rights under applicable laws and information about the possibility to restrict processing

  • if and how we use your personal data for any automated decision making.

CORRECTION OF YOUR PERSONAL DATA - Under applicable law, you have the right to correct your personal data that you share with us.

DELETION OF PERSONAL DATA - If you no longer wish to communicate with us or do not want us to have your personal data, you have the right to ask us to delete all of your personal data from our systems. However, please note that there may be legal obligations that we must comply with that force us to decline your requests. Furthermore, in accordance with applicable legislation, we will delete (and ensure deletion by the processors we entrust) your personal data in the event that you withdraw your consent to data processing that you previously provided to us.

WITHDRAWAL OF CONSENT - You may withdraw your consent to the processing of personal data that you have given us at any time without giving a reason. In that case, if there is no other legal basis for further processing, we will delete your personal data without undue delay.

PORTABILITY OF YOUR PERSONAL DATA - You have the right to obtain a copy of your personal data for transfer to another company.

RIGHT TO OBJECT - In the event that we process your personal data based on our legitimate interest, you have the right to object to such processing at any time for reasons relating to your particular situation. In such case, unless our legitimate reasons for processing are proven to outweigh your interests, rights and freedoms, or unless it is proven that these data are necessary for the determination, exercise and defense of our legal claims, we will not further process these data and without unnecessary we will delete them as soon as possible.

RESTRICT THE WAY WE USE AND PROCESS YOUR PERSONAL DATA - You also have the right to tell us to stop using your personal data in a particular way (for example, you don't want us to profile you for marketing purposes or send you marketing messages).

COMPLAINT TO THE OFFICE FOR THE PROTECTION OF PERSONAL DATA OF THE SLOVAK REPUBLIC - You have the right to file a complaint regarding our processing of your personal data to the Office for the Protection of Personal Data of the Slovak Republic, Hraničná 4826/12, 820 07 Bratislava 27. The office's website www.dataprotection.gov. sk.

If you want to use any of your rights, please do not hesitate to contact the personal data protection coordinator in writing:

The contact person for personal data protection is Mr. Tomáš Bartalský. You can contact this person for any requests and comments regarding the exercise of your rights in the area of personal data protection:
E-mail: bartalsky@svkmedia.sk
Address: SVK media s. r. o. - Tomáš Bartalský, Zadunajská cesta 3999/16, 851 01 Bratislava, Slovakia.

If you were not satisfied with our answer and believe that we are processing your personal data incorrectly, you have the option to contact the supervisory authority - the Office for Personal Data Protection of the Slovak Republic, for more information on its website: https://dataprotection.gov.sk/uoou/

 

UPDATE OF PROCESSING POLICY

With professional care, we have implemented and regularly maintain appropriate technical and organizational internal control measures and security processes over the data entrusted to us. In order to minimize the risk for you as the person concerned, we regularly check the level of technical and organizational measures, while always carefully considering the state of technological development in order to protect your personal data against accidental loss, destruction, changes, unauthorized disclosure or access.

 

STATEMENT ON ONLINE DATA PROCESSING AND COOKIES

WHAT IS IMPORTANT TO KNOW ABOUT COOKIES?

The company on the website www.svkmedia.com uses cookies primarily for the purpose of achieving your satisfaction when visiting and navigating our website, as well as for advertising purposes during your future visits to other websites.

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They don't take up much space and are automatically deleted when they expire. Some cookies expire at the end of your internet session, while others are stored for a certain period of time.

Since the company places great emphasis on transparency among the basic ethical principles of processing, below we present a detailed overview of the types of cookies we use and why:

  • Necessary cookies - cookies ensuring proper functionality of the website

    These files are necessary to ensure proper functionality of the website and enable, for example, the following:

    - to remember the place you reached in a certain sequence

    - remember the contents of your shopping list

  • Functional cookies and analytical cookies

    These files primarily ensure a more comfortable viewing of the site and increase your level of comfort during the purchase itself. These cookies allow us to analyze the use of the website:

    - remember your login data,

    - to remember your settings, such as the graphic appearance of the page, text size, etc.

    - ensure security after logging in,

    - ensure the uniform operation of the entire site,

    - record the user's language to facilitate browsing the pages,

    - allow us to provide your data to our partners, who can then offer their services through our websites. The data will be used exclusively to provide services or products,

  • Targeted cookies - marketing cookies

    The website www.svkmedia.com can also use cookies to obtain information about the products and services you have visited and that have interested you. Thanks to this type of cookies, we can offer you customized content, and while browsing websites, we can display advertising corresponding directly to your preferences. These cookies allow us to constantly improve our website, so that shopping becomes easier and more pleasant for you. These files are also used to improve the marketing communication we send to our customers.

USE OF THIRD PARTY SERVICES

With the use of third-party analytics service providers when visiting our site, we collect certain data that help us analyze how visitors move through the website www.svkmedia.com and thus create combined statistics about the use of the website. This information includes, in particular, the IP address, geographic location of the device, browser type, browser language, date and time of your request, times of your visits, page views and links to things that interest you and are clicked on. We use cookies, pixel tags, transparent GIF files or other similar tools on our websites or in e-mail messages to help us collect and analyze said information.

We use the information obtained on the basis of the above procedures to provide more relevant content on our website, to measure the effectiveness of our advertisements, to identify and correct problems, as well as to improve your experience and the overall impression of browsing our site. To provide online advertising on our behalf, we may also use the services of a third party - one or more service providers who, in order to send targeted advertising, may collect information about your visits to our website through the use of pixel tags as well as other similar e-technologies.

For more information about these practices and how to opt out of such collection and use of data by a third party – our service providers – please visit www.Networkadvertising.org

LEGAL BASIS

If it is possible to identify the person browsing our website during the recording, this will be the processing of personal data. We generally carry out this processing on the legal basis of your consent. As regards the processing of your data related in particular to the monitoring of your activities and their evaluation, this will be a legal basis - the legitimate interest of the company, i.e. our interest in offering you the most efficient service setup during your activity in a relationship with our company, including direct advertising.

STORAGE PERIOD

Data related to browsing our website is stored depending on your cookie settings. We store data that we associate with cookie data for the duration of your consent or for the duration of the contractual relationship between you and our company, otherwise it will be anonymized data.

INTERNET BROWSER SETTINGS

You can control cookies as well as the collection of your data through the aforementioned technologies at your discretion directly in your internet browser. If you want to limit or block the technologies in question, you can change your browser settings to prevent certain technologies from collecting individual information without your express consent. You can find out the detailed procedure on how it works in your browser here:

Internet browser settings may cause you to lose access to certain content, or there may be a serious deterioration in comfort when browsing Internet pages as well as using our site. In such a case, we are in no way responsible for the consequences caused by the changed behavior of our website, which is caused by the prohibition of the use of cookies necessary for the otherwise correct functioning of the website.

In connection with the above, we bring to your attention that if you are interested in learning more about the subject matter, you can visit http://www.youronlinechoices.com/sk/

This Notice on Personal Data Protection entered into force on 01/01/2024